Shipping Charges

USA

Express Mail:  charges are calculated by weight.  No minimum order required. USPS tracking number is provided.

Federal Express:  charges are calculated by order purchase.  Minimum order-  US $100.

Australia

Federal Express:  charges are calculated by order purchase.  Minimum order-  US $100.

UK, Europe and Asia

Standard postal rates for Express Mail. A tracking number is provided.

March 9, 2022.
Shipping to Europe and the United Kingdom has been suspended. For more please click here.

Returns

We only accept returns and exchanges for defective products. Returns and exchanges for defective products are only accepted within one week after reception. 

Please check out the products when you receive them. If the product is used, we cannot accept returns and exchanges. 

If we are given a shipping address that is undeliverable and tea is returned to us there will be no exchange. Tea is a perishable product and when it is returned to us it is no longer fresh. Teapots and accessories can be exchanged or shipped to a different address for a shipping charge.

For returns and exchanges of defective products, please contact us using our contact page.